What is Human Risk Management?


The straight definition of Human Risk Management (HRM) is easy enough:

“Human risk management is the process of identifying, analyzing, and addressing the risks associated with human behavior as it relates to an organization’s processes and procedures.”

Simple enough, HRM addresses the risk posed by humans and their behavior, manifested in falling victim to social engineering scams, clicking on malicious links, committing errors that expose sensitive information, misplacing credentials, and others.

However, as you go down the rabbit hole, Human Risk Management shows itself as an evolution of several previous frameworks and techniques aimed at improving user behavior online, making organizations secure, while addressing a growing issue of the high volume of security alerts dealt with by Security Operations Center (SOC) teams.

The Challenges HRM Faces in Your Organization

With humans causing almost 80% of data breaches, it’s tempting to view employees merely as risks or compliance necessities. This outdated view is counterproductive, as breaches grow increasingly costly. Instead, there’s a shift towards a Security Culture with effective behavioral change. Modern HRM intertwines enhanced security awareness with human-centric approaches, moving beyond mere box-checking.

From the Security Operations Center (SOC) perspective, HRM significantly reduces the high volume of human-based alerts, a major bottleneck for these teams. HRM aids in managing the ever-changing landscape of cyber threats. This advantage allows SOC teams to concentrate on complex, strategic tasks, mitigating issues related to workforce shortages and burnout caused by overburdening these teams.

For Security Awareness teams, HRM integrates this segment of the IT department more effectively into the broader cybersecurity framework. This increases efficiency, visibility, and measurable, achievable Return on Investment (ROI). With customizable, auto-generated content, HRM saves these teams the labor-intensive process of creating training materials while maintaining alignment with the organization’s unique voice and culture.

Lastly, for the entire organization, HRM enables seamless integration with the existing technological infrastructure, maximizing the ROI of both these tools and Security Awareness initiatives. This integration not only strengthens cyber defenses but also empowers the workforce and reduces the workload of SOC teams. Consequently, organizations can establish a more robust layer of protection on all fronts, fostering a Security Culture that enhances these defenses sustainably.

Key Components of HRM

  1. Integration with Security Tech: HRM merges Security Awareness with SOC efforts, utilizing tools like SIEM, SOAR, EDR, and Email Security. This integration not only educates users through timely nudges but also provides SOC teams with crucial behavior analytics.

  2. Mitigation of Human Risk: HRM programs target human risk at its point of occurrence. They deliver training and learning opportunities directly within users’ everyday tools, making them a proactive defense line.

  3. Automation from Start to Finish: HRM extends beyond alert ingestion. It automates training delivery and content generation, streamlining the process and allowing teams to concentrate on strategic planning.

  4. Advanced Risk Metrics: HRM offers sophisticated, granular risk metrics that go beyond traditional engagement and performance measures. This detailed analysis allows for a deeper understanding of risks within the organization.

Starting with HRM

This introduction to HRM is just the tip of the iceberg. For a comprehensive understanding and to see how our HRM platform can transition your security awareness programs to a more strategic level, visit our HRM page. Embrace HRM to enhance your organization’s cybersecurity resilience.

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