Vishing Simulation: A Buyer’s Guide to Deepfake-Era Threats

Vishing simulation is the practice of testing how employees respond to live, voice-based social engineering, including calls generated by cloned or synthetic voices. Much of what gets marketed as vishing training today is still a recorded voicemail and a quiz, built for an older threat than the one organizations now face.

Which Vendors Offer Voice Clone Vishing Simulations?

A small number of vendors now offer some form of deepfake voice simulation, but what they actually deliver varies widely. Some generate a single scripted demo meant to raise awareness. Others run a fully interactive, adaptive call that mirrors what a real attacker would attempt. Buyers evaluating this category need to look past the word simulation itself and ask what actually happens during the test.

The comparison below reflects what each vendor currently states about its own capability, not independent testing. It separates vendors into two groups: those running live, adaptive conversations, and those delivering a scripted or pre-recorded experience.

Comparison based on vendor website claims, September 2026. Capabilities may have changed since publication; contact each vendor directly to confirm current functionality.

Where a vendor sits on this list says more about what employees will actually experience than any feature list alone. A scripted example can teach a concept. Only a live, adaptive call can measure whether that concept holds up under real pressure.

How to Compare Deepfake Voice Phishing Simulation Modules

Not every deepfake vishing product does the same thing. Some generate a recorded clip, an example of a cloned voice played for employees to learn from. There is no interaction, and no individual response gets measured. Others run the simulation as a live call. An AI agent speaks with the employee, adapts based on what they say, and scores how the interaction actually went.

That distinction matters more than most comparisons show. A passive example builds awareness. An interactive simulation measures readiness.

Beyond interactivity, a few other factors separate strong modules from basic ones:

• Context customization — whether the simulation can reflect the organization's own vendors, internal terminology, and reporting lines, rather than a generic script.
• Workflow integration — whether results flow into existing reporting and ticketing systems, or require a separate dashboard nobody checks.
• Reporting depth — whether the platform shows individual-level outcomes and trends over time, or only an aggregate pass rate.
• Language and voice coverage — whether simulations can run in the languages and accents relevant to a global workforce.

Buyers comparing modules should ask vendors to demonstrate these points directly, not rely on marketing language alone.

What Metrics Should You Track for Executive Vishing Simulations?

A single pass or fail result says little about whether real behavior is changing. Tracking a small set of metrics over repeated simulations gives a clearer picture:

• Susceptibility rate — the percentage of employees who comply with the simulated request, tracked over time rather than as a single data point.
• Time to report — how quickly an employee flags the call as suspicious, which often matters more than whether the first call is caught.
• Escalation accuracy — whether the right internal process gets triggered once a call is reported, not just whether it gets reported at all.
• Repeat-offender trend — whether the same individuals continue to struggle across multiple simulations, which often points to a training gap rather than an awareness gap.

Executives and finance teams in particular should be measured against role-specific scenarios, since the financial and reputational stakes of a successful attack are higher for these roles than for a general employee population.

Vishing Simulation Scenarios for Finance, Helpdesk, and Executive Roles

Realistic scenarios differ by role, and a simulation program is only as useful as how closely it reflects what each role would actually encounter.

Finance teams are frequently targeted with cloned-voice requests to approve a wire transfer or change payment details for a vendor, often timed to coincide with a plausible deadline or an executive's known travel schedule. Helpdesk staff face calls impersonating an employee who has lost access to an account, asking for a password reset or multi-factor authentication bypass under pressure. Executive assistants face calls requesting last-minute changes to calendars, travel bookings, or access permissions, often from a voice that sounds familiar because it has been cloned from public recordings.

A simulation program that only tests one of these scenarios leaves the other two untested. Organizations should expect a vishing simulation platform to support role-specific scenarios rather than a single generic script applied across the whole company.

Voice Data Consent and Governance

Right-Hand follows strict data governance for every simulation — see Right-Hand's trust page for the platform's full security and privacy practices.

Whose voice is used in a vishing simulation, and how is consent handled?

Customers can select a voice from Right-Hand's pre-approved voice library, or upload a custom voice for their simulation. When a custom voice is uploaded, the customer must confirm that they have obtained consent and authorization from the individual whose voice is being used before it can be included in any simulation.

Where is captured voice data stored, and how is it protected?

Right-Hand does not store the original or captured voice recording. Only the synthetic voice generated for the simulation is retained, protected through encryption at rest and in transit, access controls, and Right-Hand's standard security and privacy safeguards.

How long is voice data retained, and can it be deleted on request?

The original voice recording is never retained. The generated synthetic voice is kept in accordance with Right-Hand's data retention policies and can be deleted at the customer's request.

Is employee or executive voice data used to train any AI model?

No. Voice data is used only to generate the authorized synthetic voice for that customer's simulation. It is never used to train Right-Hand's models or any general-purpose AI model, and it is never shared with or made available to other customers.

Can an employee opt out of being included in a vishing simulation?

Participation is managed entirely by the customer organization. Administrators control which employees or groups are included in a given simulation, and can remove an individual at any time in line with their own internal policies. Right-Hand does not independently enroll anyone in a simulation.