Security Awareness Custom Content – A Quick Guide

What is Custom Content in Security Awareness?

Custom content in Security Awareness training refers to tailored educational materials and programs designed to address the specific needs, risks, and culture of an organization. Unlike basic, off-the-shelf training modules, custom content is developed to align with an organization’s unique security policies, culture/voice, roles, industry regulations, and potential threat landscape. This approach ensures that the training is relevant and directly applicable to the employees’ roles and responsibilities, making it more engaging and effective.

Why do you need Security Awareness custom content?

If you already have a Security Awareness program in place, one of your main challenges is surely the content library. Good, relevant off-the-shelf content is important to build the program, and many vendors take the approach of sheer volume as a pitching tool. However, there are two questions you or any security leadership in your organization should address:

  • Is this content relevant and qualified? Curation is more important than sheer volume, and it’s important to understand how your vendor selects their content.
  • Does this content resonate with your organization? This is more specific to each company, and ensures that training content is or can be aligned to their profile. 

The second point is better addressed with custom content. No off-the-shelf content will ever fit your organization 100%, and the ability of customizing it goes a long way towards Security Awareness success, 

Security Awareness custom content:

  • Aligns your Security Awareness program with your organization’s unique security goals and priorities.
  • Tailors the content to your company’s culture, industry, and employee demographics.
  • Increase employee engagement and retention of security best practices.
  • Address the specific security threats and vulnerabilities your organization faces.
  • Demonstrate a commitment to security that goes beyond generic training.

Benefits of custom content

Implementing custom Security Awareness content can provide numerous benefits to your organization, including:

Increased Relevance

Custom content is designed to be directly relevant to your employees, addressing their daily security risks and challenges. This increases the likelihood that they will engage with and retain the information.

Improved Effectiveness

Tailored content is more likely to change employee behavior and foster a stronger security culture, as it speaks directly to the needs and concerns of your workforce, addressing their individual needs and filling specific gaps in your security culture.

Enhanced Branding

Custom content allows you to incorporate your organization’s branding, messaging, and visual identity, reinforcing your company’s commitment to security. That branding component turns Security Awareness custom content into part of the employees’ day-to-day, no matter if its foundation is off-the-shelf content. 

Ongoing Adaptability

The threat landscape, regulations and organizations are ever-changing, and Security Awareness custom content can be easily updated to address evolving security threats, new regulations, or changes within your organization, ensuring your Security Awareness program remains current and effective.

Components of Security Awareness custom content

Effective custom Security Awareness content typically includes a variety of elements, such as:

Feature Impact
Risk Assessment & Quantification
It all starts with understanding your unique human risks. HRM solutions use assessments and analytics to identify risky user behaviors, quantify the likelihood and impact of human-related incidents, and assign risk scores to employees. This gives you visibility into your riskiest users and what behaviors need addressing.
Targeted Interventions
Generic, one-size-fits-all training and traditional Security Awareness programs don't cut it anymore. Advanced HRM platforms analyze an individual's risk profile and auto-generate personalized training plans to strengthen their specific areas of weakness. Bite-sized courses and simulated phishing tests are delivered regularly to drive continuous improvement.
Integration with Security Tech Stack
HRM shouldn't operate in a silo. The most impactful solutions integrate with your existing security tools like SIEM, SOAR, and EDR to ingest user behavior data and enable closed-loop remediation. This unified view of human cyber risk allows you to make data-driven decisions.
Behavior Analytics & Reporting
Tracking training completion rates is table stakes. Modern HRM provides granular behavior analytics so you can measure real change over time and report on program ROI. Risk metrics go beyond phishing click rates to give you a true pulse on your human risk posture.
Automated Workflows
Manually managing human cyber risk is time-consuming. Look for solutions that automate processes like assigning training, triggering phishing tests, and generating reports. This allows your team to focus on higher-level risk management activities.

Don't Just Check the Box!

Find out how to move from checking compliance boxes to Human Risk Management that delivers behavior change and SOC alert reduction.

Adding custom content to Your Security Awareness program

Incorporating custom Security Awareness content into your existing program involves five key steps:

Element Impact
Interactive Modules
Interactive training modules that engage employees and reinforce key security concepts through activities, simulations, and assessments. The combined customization of content + interactions creates unique learning journeys.
Targeted Campaigns
Focused campaigns that address specific security threats, such as phishing, social engineering, or data breaches. Also, focus on different target profiles (onboarding, riskiest users, departments) allows Security Awareness custom content to be unique for situations, groups and even individuals.
Multimedia Resources
A mix of multimedia resources, including videos, infographics, posters, and newsletters, to reach employees through different learning styles. The same content can be better absorbed by a group or individual through video, whereas other cases ask for interactive quizzes. Being able to make the choices that best fit company culture is a plus on Security awareness custom content.
Personalized Messaging
Messaging and content that is tailored to the unique needs, roles, and responsibilities of different employee groups within your organization. Users respond better when Security Awareness custom content speaks the language they’re used to in their daily routines.
Localized Relevance
Global companies see significant outcomes when Security Awareness custom content reflects the local language, cultural norms, and regulatory requirements of your organization's geographic locations. Multilingual platforms are a way of customizing content.

How to find the right partner for Security Awareness Customization

When selecting a partner to help with your Security Awareness customization, consider the following factors:

  • Expertise in Security Awareness and training
  • Experience in developing custom content for organizations similar to yours
  • Ability to tailor content to your specific needs, including industry, culture, and security risks
  • Proven track record of delivering effective Security Awareness programs
  • Flexibility to adapt the content as your organization’s needs evolve
  • Comprehensive suite of training resources, including interactive modules, campaigns, and multimedia assets
  • Quality content – remember, it’s about curating the content, not just volume!
  • Robust evaluation and reporting capabilities to measure the impact of your custom content

By following these steps and partnering with the right provider, you can create a tailored Security Awareness program that effectively addresses your organization’s unique security challenges and fosters a strong security culture among your employees.

A Custom Content team working for your organization

At Right-Hand, we are driven by delivering relevant content for your organization that resonates with your employees and promotes real behavior change. For that, not only do you have access to a comprehensive, high quality library right off the gate, but we also have an in-house team to support your Security awareness customization needs.

We’ll support you from defining your needs to creating the contingent that makes sense to your organization and we’ll help you refine it as the results start showing. That support helps make your Security Awareness unique and effective.

We want to show you all these features and their benefits in a personalized demo. You can schedule a call with our team here.

Rodrigo Leme

Rodrigo Leme

Marketing Director for Right-Hand Cybersecurity, Rodrigo has over 20 years worth of experience in Technology companies in Brazil, US, Canada and other countries. He is based in Sao Paulo, Brazil, and loves everything tech, music, marketing, writing, and hockey (go Canucks!).

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